Jaya88's Privacy Policy — Your data is protected

Jaya88 (https://jaya88.pro) is Bangladesh's leading online gaming and Sports Betting platform. We place the highest importance on our users' privacy and are committed to ensuring the protection of their personal information.

This Privacy Policy This explains what information jaya88 collects, how it is used, who it may be shared with, and the steps we take to protect your data. This policy applies to the jaya88 website, mobile app, and all associated services.

Our Privacy Policy Built in accordance with international data protection standards. Keeping every piece of information we collect from you secure is our responsibility — and one we take very seriously.

• This policy applies to all registered members as well as visitors who browse without an account.
• Jaya88 is not responsible for the privacy practices of any third-party websites or services.
• This policy may be updated at any time; the date of the most recent change will be shown at the top of the page.

Jaya88 collects information in two main ways — what you provide directly, and data collected automatically from your usage patterns.

Jaya88 uses your information only for specific purposes. It is never used for any other purpose without your consent.

• Account Management: Your identity information is used for registration, login verification, and account security.
• KYC & Age Verification: Identity documents are verified to meet legal obligations and enforce our 18+ policy.
• Payment Processing: Your financial information is used to process deposits and withdrawals.
• Fraud Prevention: Unusual activity is detected to keep your account secure.
• Service Improvement: Usage patterns are analyzed to improve the platform.
• Customer Support: Your contact information is used to resolve your issues as quickly as possible.
• Promotions & Bonuses: Your information is used to send you relevant offers based on your preferences (you may opt out at any time).
• Responsible Gaming: Your gaming habits are monitored to provide early warning signs of potential addiction.

Jaya88 never sells your personal information to third parties for commercial purposes. However, limited information may be shared in certain specific circumstances:

• Payment Provider: Necessary information is shared with payment gateways such as bKash, Nagad, and Rocket to process transactions.
• Game Provider: Only the minimum necessary data is shared to facilitate third-party game operations. These partners are held to our privacy standards.
• Legal Authorities: Information may be disclosed under court orders, lawful requests from investigative authorities, or anti-money laundering laws.
• Audit & Compliance: Information may be shared as required for license renewals and regulatory audits.

Cookies are used on the jaya88 website and app to enhance your experience. Cookies are small text files stored on your browser or device.

You can disable all non-essential cookies at any time through your browser settings. Please note that some features may not function correctly with cookies turned off.

Jaya88 retains your information for as long as necessary to provide our services. Certain data may be kept for a defined period to meet legal obligations.

• Account Information: For the duration the account is active and up to 5 years after closure.
• Financial Transaction Records: A minimum of 5 years, as required under anti-money laundering laws.
• KYC Documents: Up to 5 years after account closure.
• Gaming History: 2 years to facilitate dispute resolution.
• Log Files & Device Information: Up to 12 months.
• Marketing Information: Opting out results in immediate deletion.

Every registered member of jaya88 has the following rights regarding their own information. Contact our support team to exercise any of these rights.

To exercise any of the above rights, email our support team. Requests are typically processed within 30 business days. Complex cases may require an additional 30 days.

Jaya88 follows the highest industry security standards to protect your information. Our multi-layered security framework keeps your data safe at all times.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): OTP verification is available as an additional security layer for your account.
• Firewall Protection: Advanced firewall systems protect our servers from cyber attacks.
• Regular Security Audits: Our systems are regularly audited by an independent third-party team.
• Data Backup: Your data is stored in a secure, encrypted backup system.
• Access Control: Only authorized personnel are permitted to access specific data.

Jaya88 strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect or store any information from minors.

• Age verification is mandatory at the point of registration.
• Age verification documents are checked as part of the KYC process.
• If a user is confirmed to be a minor, their account will be immediately closed and all data deleted.
• Parents who suspect underage gaming can contact us directly.

Jaya88 may update this Privacy Policy reserves the right to make updates. Should any significant changes occur, we will notify you through the following means:

• Special notice banner displayed at the top of the website.
• Update notifications will be sent to your registered email address.
• App push notifications (if enabled).

Continued use of the platform after any changes will be considered acceptance of the updated policy. We encourage you to review this page regularly.

This Privacy Policy For any questions, concerns, or requests regarding your information, please contact our dedicated Privacy Team.